47%^ OF INBOUND CALLS TO BUSINESSES GET MISSED EVERY DAY
^ This statistic comes from this article
Never Lose A Sales Opportunity To A Missed Call Again!
Turn Your Missed Phone Calls Into A Text Message Back To The Caller in 10 Seconds.
You're a green-conscious homeowner needing an energy-efficient hot water service installed.
You decide to call a local green plumber, who is out on a job, and you are hoping for a call back.
Time ticks, no call = Frustration sets in as minutes slip away.
You decide to call another local business that is not necessarily green.
Now, me, as the green-conscious business owner, missed the call.
A missed call could mean a lost sale and the chance to even supply a quote.
But what if I had an instant text message go to the caller after the missed call automatically?
This bridges the gap and starts a conversation within seconds without me = automation.
When they reply back, I then receive a notification from a mobile app to continue communicating.
I have shown respect for the customer's time, and eliminated any frustration into a positive, quick interaction that results in getting the job.
This plugs the hole of any sales loss right up front, and it's also benefiting both the homeowner and the planet.
WHEN I MISS A CALL I LOSE THE OPPORTUNITY OF A...
PAYING CUSTOMER
RECURRING CUSTOMER
REVIEW
REFERRAL
MISSED CALL CALCULATOR
Let's Find Out How Much My Missed Calls Are Costing Me...
Fill in my Average Lifetime Customer Value (ACV).
Fill in an estimate of how many calls I miss answering or don't get a chance to talk to per month.
Fill in the rate at which I close new sales, example, out of 10 calls, 3 convert to sales = 30%.
Click the "Calculate My ROI" red button and I will find out how much money I can make!
Here is a conservative example:
If my ACV is $4,388 >> I miss 20 calls/month (5/week) >> let's use #3 percentage of 30% which means I know I will convert 6 customers from the 20 missed calls, then the result is:
I would be leaving $25,828 on the table every month and my ROI after paying Green Heart Grow would be 5065.6% !
Calculate My Return On Investment
Results:
Monthly $$$ Left on Table:
We Charge Per Month USD* :
Your Monthly ROI %:
* PRICE CAN CHANGE
PLEASE NOTE: There are NO guarantees to achieving this calculation as it is based on you converting the conversations to sales. If you need help converting - let's talk.
HOW IT WORKS
Automatically convert my missed calls into SMS text messages.
The customer calls my 'Smart Phone Number' from [MY COMPANY], which can be redirected to any of my other phone numbers.
When the call is missed, the system automatically sends an SMS message to me to engage the customer in a text conversation.
I continue the conversation via SMS on my mobile phone using a mobile App, building the customer relationship to capture the sales opportunity.
CUSTOMERS PREFER TO COMMUNICATE VIA A MESSAGE
61% express a desire to be able to text businesses back, particularly for tasks, such as, book appointments, make reservations, receive event reminders, and seek customer service support.
No one wants to call businesses anymore. In 2024, it's like asking them to fax me, so I need to be where my customers are!
90% say they would prefer businesses to text them rather than call.
85% would like to start a conversation with a business via text.
77% are likely to perceive a company that offers to text positively.
75% wouldn’t mind receiving an SMS text message from a brand after opt-in
Customers are 5 times more likely to send and receive a text than a phone call.
Never Miss Another Call
Am I losing too much business because of a missed call?
Unlock The Power Of Text/Chat
Skyrocket my business by using the most preferred communication channel.
The Saying Is "Money Likes Speed"
Being quick to respond gives a higher chance of winning the job=more money.
Track My Calls
Monitor my call volume and get detailed reports on my calls as a metric
Systemise My Lead Engagement
Streamline my new leads' experience as soon as they make contact.
Manage My Biz From My Phone
Take my business on the go by using an easy-to-use mobile app.
THE SMS LAW
In the United States, the Telephone Consumer Protection Act (TCPA) regulates telemarketing, SMS messaging, and phone-based communications. The TCPA sets boundaries for phone solicitation, barring calls (including texts) before 8 am and after 9 pm in the recipient's time zone, dubbed "quiet hours." However, various states may impose stricter regulations.
To ensure compliance, limit text messages to normal hours (9 am to 8 pm in the recipient's time zone). If you cater to customers across different time zones, remember to adjust your timing accordingly. Sending a "Good Morning, [name]" text at 11 am Pacific Time might confuse someone reading it at 2 pm on the east coast. You should also follow the character limits making sure your text messages do not exceed 160 characters, including spaces and punctuation.
In Australia, SMS marketing is governed by The Spam Act 2003 and the Spam Regulations 2021. The act states the recipients' permission is required before sending messages. It requires explicitly stating the sender's identity and offering recipients the option to unsubscribe from future marketing messages.
The food delivery service, DoorDash, received a $2 million fine for sending over a million spam emails and text messages to drivers and customers in 2022. This penalty comes as a result of an investigation conducted by the Australian Communications and Media Authority (ACMA).
These are just some examples of what you need to be aware of when using SMS marketing.
It is important to be aware of the SMS regulations in your local region and where you are using this marketing channel so you and your team are keeping up-to date and you don't receive any unintentional violations.
We make sure you are compliant and that recipients can STOP receiving messages.
THE PHONE CALL FACTS
50% of leads go to the first vendor that responds first.
Research shows that waiting just 5 minutes to respond to a lead will reduce the likelihood of contact and the odds of getting the sale drop by 80%.
Leads that aren't followed up within 15 minutes go cold.
A follow up within 5 minutes is 21 times MORE effective than after 30 minutes > need to be quick with your response.
75% of customers will skip leaving a voicemail because they don't think they will be heard.
85% of the people that you missed their call will NOT call you back.
This means your customers are calling you and they're calling their competition and they're quickly going somewhere else, so speed to lead is the name of the game.
THE TEXT MESSAGE STATS
Customer Search: 70% of all mobile searches result in an action within an hour. (Source: Forbes). This means you need to have an easy way to text from the mobile phone.
SMS Open Rates: On average, SMS messages have an open rate in Australia of 94%, and 78% read every SMS, making them a highly effective channel for reaching customers. (Source: Esendex)
Response Time: Text messages are often read within a few minutes of receipt, with an average response time of around 90 seconds. 86.1% of recipients will have viewed your message within 30 minutes. (Source: Simple Texting)
Customer Engagement: SMS marketing campaigns can achieve 20% or higher engagement rates, surpassing other traditional marketing channels. (Source: eMarketer)
Click-Through Rates: SMS marketing text messages can reach as high as a click-through rate (CTR) of 36%, surpassing email's average CTR of 4.5% by 8 times. (Source: G2)
Smart Number Required: 75% of SMS recipients are frustrated if they can’t respond to a business using the same phone number. (Source: MessageDesk)
Preferred Communication Channel: Consumers expect to interact with businesses via text, with 43% proactively texting companies. (Source: ZipWhip)
Mobile Marketing Budget Allocation: Globally, businesses are predicted to spend US$50 billion on SMS messaging by 2025. (Source: A2P Messaging)
SMS Marketing Cost: SMS marketing is cheaper and more direct than other forms of advertising. The average cost per send is $0.07 for SMS, while the cost per click for Google Search is $1.39 and Linkedin $3.87. (Source: BurstSMS)
Customer Loyalty Impact: Regular SMS communication has been linked to increased customer loyalty, with businesses observing higher retention rates among customers who engage with SMS campaigns.
Am I missing out on implementing text messaging communication into my green business?
THE SOLUTION = GREEN LEAD ENGINE
What's In The Box!
"Smart" Tracking Phone Number
Use Phone Number For Marketing Assets
Missed-Call Text-Back Automation
2-Way SMS Text Communication
Access To Green Heart Hub Web Platform
Mobile App = Consolidated Conversations
500 SMS Messages Per Month
Call Tracking + Reporting
Ongoing Support + Check-ins
7-Day Money-Back Guarantee
BONUS
+ Website Chat Widget (Basic) > Select SMS/Email or 24/7 Live Chat
+ Google Biz Profile Chat Connection
MONTHLY = $300 + $500 One-Time Set Up Fee
OR
YEARLY = $3000
SAVE $1100 By Paying Yearly
ALL PRICES ARE IN USD
Remember To Use The
Return On Investment Calculator
To be clear, you are not buying software - you are buying a system that will snap into your business - and will automate some of your customer communications.
♥ Become A Founding Green Guardian ♥
We are offering FREE One-Off Set Up Fee valued @ $500
This means you will only pay the monthly subscription.
The fine print: This offer will end 31st March 2024 - see below countdown.
♥ Reduce Your Lifetime Fee By Referring GREEN LEAD ENGINE To Other Green Businesses ♥
We are offering you the chance to reduce your monthly or yearly fee for as long as you are a green guardian (paying customer).
Each new paid company you refer will reduce your fee by:
Monthly = $100 each referral which means your lifetime monthly fee could be as low as $300
Yearly = $1000 each referral which means your lifetime yearly fee could be as low as $3000
A maximum of 2 paying referrals per paying green guardian.
The fine print: This offer will end 31th May 2024 - see below countdown.
Email [email protected] with the company details you would like to refer and we will handle the rest.
♥ This Is Our Way Of Thanking You For Your Recommendation ♥
FAQs
What is Green Lead Engine?
Green Lead Engine is a communication system that allows business owners to communicate with new leads and existing customers via SMS/text message. These messages can be direct 2-way text messages or automatic responses can be set up, saving the business time.
You access all your communication through a mobile phone app that you download. The mobile app consolidates all SMS, phone + email communications into one interface, providing businesses a centralized platform to manage and respond to customer inquiries effectively.
What is Missed Call Text Back Automation?
Missed-Call Text-Back Automation is a phone call feature that automatically sends a text message to callers who are unable to reach a business representative, providing them with a prompt response and an opportunity to engage + nurture them further.
Is Missed Call Text Back suitable for all businesses?
Texting back for missed calls can help businesses of all kinds. It works especially well for local service-based companies that are not always able to answer the phone and you want to instantly contact new leads and keep them interested or help existing customers.
Can Missed Call Text Back Automation be customised to suit my business needs?
Yes - Missed-Call Text-Back can be customised to include personalised messages, links to relevant resources, offers or instructions for further engagement based on specific business requirements.
Can I use my existing phone number?
Sorry no - we need to provide a new mobile phone number to use. This phone number can be forwarded to your existing phone number if needed.
This number is a "Smart" Tracking Phone Number that is a unique phone number provided to track and analyse incoming calls, allowing businesses to monitor their marketing efforts' effectiveness.
How can I use the phone number? Is there a limit to where I can use the "smart" phone number?
The provided phone number can be used in various marketing materials, such as ads, websites, and social media profiles, enabling your business to maintain a consistent contact point across different platforms.
If you have multiple businesses or business locations (region) you need to purchase a Green Lead Engine for each, so communication can be tailored for each business location.
Is there a daily limit? What happens when we hit our daily limit? Will we be able to respond to SMS if a lead replies?
The SMS limit is multiplied each day by the number of days (till the 7th day) the location has spent with us. Starting the 8th day the location will have the limit set to 5000 SMS/day.
Below shows you the initial daily SMS limits allowed:
Day 1 2 3 4 5 6 7 8th Day + Ongoing
SMS Limit 250 500 750 1000 1250 1500 1750 5000
The SMS limit will refresh every 24 hours. If the account is brand new then each day the increments will increase according to the table above. Once you have hit the 8th day your SMS limit will be capped at 5000 per day.
Please Note: The daily counter resets every day at midnight 00:00:01 AM UTC. If the limit is reached before the rest of the time, the account will be locked for the rest of the time period.
No - once you have reached your daily limit you cannot respond manually to incoming messages. SMS daily limits will affect all messaging activities, including manual SMS in conversation, automation within workflows, and bulk actions.
Are there any additional charges for exceeding the 5,000 SMS messages per month limit?
Yes - additional charges may apply for exceeding the allocated SMS message limit, as outlined in the service agreement or billing terms.
For every 1000 SMS = $100 extra
Can I pay a yearly subscription and get a discount?
Yes - select a yearly subscription in the order form instead of monthly, and you will NOT have to pay a setup fee + receive two months free.
Can I cancel my paid subscription? How do I cancel?
Yes
Monthly + Yearly service = You can cancel after completing 3 months of subscription. This allows you to have a chance to experience the Green Lead Engine long enough to know if it is the right communication system for your green local service + tradie business.
Your Next Payment Is Your Last = To cancel please email us BEFORE your next payment anniversary date to let us know and we will cancel your Green Lead Engine.
NOTE: Monthly subscribers will need to email before the 3rd month anniversary date to meet the 3 month minimum.
Please email: [email protected]
Do you have a refund policy?
Yes - we will be happy to refund the full amount initial payment within your first 7 days of signing up.
If you are unsatisfied with Green Lead Engine or believe you made a mistake no questions asked, please email: [email protected].
How does Green Heart Grow share my data?
We only collect the data we need to run our services. We will never sell your data. We do not share your information with third parties. The data we collect is stored and processed on cloud infrastructures provided by our partners (the data processors in GDPR terms).
Learn more about our Privacy Policy.
What kind of support can I expect?
Ongoing support includes troubleshooting technical issues, providing guidance on optimising the service, and conducting periodic check-ins to address any concerns or questions.
Still have more questions?
You can BOOK A DEMO on our calendar below or send an email to [email protected]
BOOK A DEMO
This is a quick 20-minute session with the purpose of showing you how the Green Lead Engine works.
CALLS = REVENUE >> SO DON'T MISS MY CALLS!
NEED MORE GREEN MARKETING SYSTEMS TO...
INCREASE & NURTURE LEADS | PROMOTE MY GREENNESS | BE FOUND LOCALLY
Green Heart Grow is a green marketing agency that help eco-conscious local service and tradie business owners increase their visibility, customers and profits by using local marketing strategies.
Our ecosystem - Green Marketing Machine - provides actionable and result-driven marketing systems.
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